Growth-Driven Personal Lines Account Manager

NavSav; Grand Ledge (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Retirement with up to 4% match

Commission eligible when rounding out/

Paid holidays

Paid vacation

Vision Insurance

Supplemental Insurance

Dental Insurance

Job summary

NavSav is seeking a passionate Personal Lines Account Manager to support client services and retention in a local Michigan office. We are a growing independent agency with 75+ locations and access to 150+ carriers, enabling strong retention and high customer satisfaction.

The ideal candidate will focus on growth and retention, deliver best-in-class service, and help clients prepare for the unexpected while contributing to the NavSav of tomorrow.

Qualifications

• Candidate must have a Property and Casualty license or be able to obtain one quickly.
• Experience delivering high-quality customer service in a fast-paced environment.
• Strong communication skills and ability to manage multiple tasks simultaneously.

Responsibilities

• Establish and develop exceptional customer relationships
• Provide prompt, accurate, and friendly customer service
• Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes
• Providing policy reviews and remarketing policy renewals as needed
• Contribute to agency goals by following retention processes

Skills

Customer service experience

Verbal and written communication

Typing 45+ WPM

Self-motivated and independent

Problem-solving

Multitasking

Education

Property and Casualty license

Tools

Microsoft Office

Internet Browsers

Job description

NavSav is seeking a passionate Personal Lines Account Manager to support client services and retention in a local Michigan office. We are a growing independent agency with 75+ locations and access to 150+ carriers, enabling strong retention and high customer satisfaction.

The ideal candidate will focus on growth and retention, deliver best-in-class service, and help clients prepare for the unexpected while contributing to the NavSav of tomorrow.