Growth-Driven Key Account Manager

Luca; San Francisco (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

Lazada is seeking a proactive Key Account Manager to drive growth and success for an assigned seller portfolio on the Lazada platform. You will develop relationships, lead negotiations and campaigns, and use data-driven insights to optimize performance and achieve business objectives.

The role requires strong analytical skills, stakeholder management, and the ability to work strategically with cross-functional teams to improve sales metrics and on-time fulfillment.

Qualifications

• Bachelor’s Degree required; experience in e-commerce, sales, account management or business development is a plus.
• Strong industry knowledge or relevant experience to the category.
• Track record of delivering results and negotiation skills.
• Open to change, adaptable to evolving ownership and priorities.
• Highly analytical with strong business acumen; able to assess performance data.
• Entrepreneurial, owner mindset, self-driven to create value.
• Growth mindset with strong verbal and written communication; Mandarin a plus.

Responsibilities

• Own the overall business performance and be the main point of contact for assigned sellers, driving growth.
• Drive assortment expansion, marketing strategies, and joint business planning with sellers.
• Collaborate with platform operations, campaigns, logistics, and finance to meet growth metrics.
• Lead negotiations and campaigns, manage relationships, and guide category performance.
• Use data and analytics to identify trends and provide actionable insights.

Skills

Analytical

Communication skills

Negotiation

Relationship management

Problem solving

Entrepreneurial mindset

Growth mindset

Mandarin language

Education

Bachelor's Degree

Job description

Lazada is seeking a proactive Key Account Manager to drive growth and success for an assigned seller portfolio on the Lazada platform. You will develop relationships, lead negotiations and campaigns, and use data-driven insights to optimize performance and achieve business objectives.

The role requires strong analytical skills, stakeholder management, and the ability to work strategically with cross-functional teams to improve sales metrics and on-time fulfillment.