Growth-Driven General Manager - Lead Sales & Talent

Victra

Nebraska City (NE)

Hybride

USD 28 000 - 41 000

Plein temps

Il y a 11 jours

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Avantages offerts par ce poste

Paid Training
Health Insurance
Dental Insurance
Vision Insurance
Maternity Leave
401K Match
Tuition Reimbursement
Store Bonuses
Career Growth Awards
Verizon Service Discount

Résumé du poste

Victra in Nebraska City seeks a General Manager to lead store operations, coach the team, and deliver a superior guest experience. You will balance floor leadership with budgeting, forecasting, and reporting to drive results and accountability.

You will mentor your Assistant General Manager, own performance metrics, and set clear expectations. You will communicate priorities through weekly leadership calls and champion the Victra brand in a fast-paced, commissions-based sales environment.

Qualifications

  • 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role.
  • Management experience in a commissions-based sales environment.
  • Proven track record of achieving challenging team and individual sales goals.
  • Legally authorized to work in the United States.
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
  • At least 18 years of age.

Responsabilités

  • Own the hiring process for your store: interview, select, and bring in the best talent — a General Manager's most important decision is who joins the team, not just how you develop them once they're there
  • Build, develop, and mentor your sales team
  • Work through your team to teach, coach, and reinforce our sales process with Every Guest, Every Time
  • Provide ongoing sales training and support to help your team exceed sales, retention, quality, and service objectives
  • Take personal ownership of store's overall sales performance — your results are the clearest signal of your leadership
  • Ensure store employees meet and/or exceed defined monthly success measurements and complete assigned training on time and in full
  • Own store success and take ownership for store employees' work-related needs, staffing and scheduling, labor controls, marketing, and loss prevention
  • Keep score daily — review your store's key sales and operational metrics every day, not just at month-end, and adjust before small gaps become missed targets
  • Set the bar for Victra Greet in your store — introduce yourself, get guest's name, and hold your team to it
  • Own all guest escalations and provide a timely resolution
  • Stay up to date with new sales promotions and ensure guests receive a complete solution for their current and future needs
  • Attract and retain top-caliber employees
  • Build relationships with peer General Managers and district leadership to share what's working across stores
  • Champion new sales tools and initiatives as they roll out
  • Think of innovative ways to drive traffic into your store and capitalize on your existing customer base
  • Engage in sales strategy development to ensure products and services are effectively showcased throughout the store
  • Engage in business operations including budgeting, forecasting, analyzing, and providing sales reports
  • Act as a brand advocate for Victra
  • Clearly communicate company objectives and priorities to your team, with timely follow-up

Connaissances

Leadership experience
Retail sales experience
Customer service excellence
Team development

Formation

High school diploma or GED

Description du poste

Victra in Nebraska City seeks a General Manager to lead store operations, coach the team, and deliver a superior guest experience. You will balance floor leadership with budgeting, forecasting, and reporting to drive results and accountability.

You will mentor your Assistant General Manager, own performance metrics, and set clear expectations. You will communicate priorities through weekly leadership calls and champion the Victra brand in a fast-paced, commissions-based sales environment.

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