Growth-Driven General Manager: Car Wash Ops Leader (Bonus Potential)

Whitewatercw; Plano (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Base salary $60k–$65k

Performance-based bonus

Health benefits

Paid Time Off

401(k)

Life Insurance

Career advancement

Free weekly car washes

Job summary

WhiteWater Express is seeking a General Manager in Plano, TX to lead a location’s day-to-day operations, drive revenue growth, and uphold safety and service standards. You will manage staff development, scheduling, and performance, while delivering a best-in-class car wash experience for customers and employees.

The role reports to the Area Director and offers a base salary of $60,000 to $65,000 with potential for bonuses, plus comprehensive benefits and growth opportunities within a rapidly

Qualifications

• A high school diploma or equivalent is required.
• Experience supervising teams of 8–12 employees, including hiring, training, scheduling, and performance management.
• 1–3 years of management experience in retail, hospitality, or another fast-paced environment.
• Car wash experience is not required.

Responsibilities

• Cultivate a positive, customer-focused workplace culture through coaching and leadership growth.
• Lead by example, fostering a team-oriented environment where every employee feels empowered to lead.
• Recruit, hire, train, and develop outstanding team members while managing performance and retention.
• Deliver a safe, clean, and 5-star experience for customers and employees from drive-up to drive-out.
• Address and resolve customer and employee concerns while promoting a respectful environment.
• Educate customers on wash products, packages, memberships, and promotions to support satisfaction and sales.
• Create and communicate schedules for daily and weekly operations.
• Ensure completion of all maintenance tasks, store cleanliness, and compliance with site standards.
• Troubleshoot equipment and partner with Facilities and IT to resolve issues quickly.
• Uphold company policies and enforce safety protocols across all operations.
• Drive revenue growth through team development and effective customer interactions.
• Utilize KPI tools to increase membership revenue and retention.
• Manage controllable costs with the support of your Area Director and insights from our Business Intelligence dashboards.
• Perform payroll tasks, including reviewing and approving employee hours, ensuring accuracy and compliance with company policies.
• Handle hiring, training, performance management, and employee development.
• Enforce company policies, procedures, and compliance standards to maintain operational consistency and legal adherence.

Skills

Leadership

Management

Sales acumen

Communication

Conflict resolution

MS Office

Google Workspace

POS systems

Multitasking

Prioritization

Education

High school diploma or equivalent

Job description

WhiteWater Express is seeking a General Manager in Plano, TX to lead a location’s day-to-day operations, drive revenue growth, and uphold safety and service standards. You will manage staff development, scheduling, and performance, while delivering a best-in-class car wash experience for customers and employees.

The role reports to the Area Director and offers a base salary of $60,000 to $65,000 with potential for bonuses, plus comprehensive benefits and growth opportunities within a rapidly