Growth-Driven Director of LTC Sales & Marketing

Guardian Pharmacy, LLC; Brighton (MI); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision

401(k) with company match

Paid holidays and sick days

Generous vacation benefits

EAP

Zusammenfassung

Guardian Pharmacy of Michigan is seeking a skilled Sales/Account Manager to drive annual sales plans and expand long-term care client relationships in Grand Rapids, Michigan. You will lead strategy, build a sustainable pipeline, and ensure profitability while collaborating with operations to maintain superior service.

The role requires 3+ years in LTC sales/account management, strong computer skills, and a detail-oriented, autonomous work style.

Qualifikationen

• 3+ years' sales or account management experience in Long Term Care (LTC), Assisted Living, Skilled Nursing, or Geriatric Facility, Pharmaceutical/Pharmacy preferred but not required
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy

Aufgaben

• Develop and execute annual sales plan as outlined the business plan
• Nurture and develop existing relationships and new business as the preferred provider of pharmacy services to nursing home communities assisted living facilities and other long-term care facilities
• Ensure maximum customer adoption rates in all facilities serviced
• Market local business as a preferred provider to facility residents and families at monthly family nights
• Ensure sales agreements with new and existing clients meet profitability targets for the business unit
• Maintain client contracts and relationships through "expert" advisor status, problem-solving
• Act as liaison with operations to maintain high service level to the client, following all service-related issues through to resolution
• Provide consulting services to client facilities to assist in compliance
• Provide in-service training to client staff and pharmacy staff as needed
• Actively participate in local association meetings related to assisted living/long-term care facilities
• Design collateral for targeting client group
• Membership and participation visibility with national level industry associations
• Managing contracts and ensuring that pharmacy solutions are effectively positioned to result in increased revenue.
• Ensure active participation on the pharmacy QA committee responsible for collecting and reposting customer feedback from customer visits.
• Act as / delegate e-MAR interface support and liaison between customer and pharmacy to maintain high level of service to the client, providing feedback to the pharmacy team and ensure that service-related issues are followed through to resolution.
• Provide pharmacy updates and newsworthy stories that align with company values and Goals
• May supervise Account Managers, including oversight of scheduling, training and performance management to include annual reviews.
• Other essential functions and duties may be assigned as needed

Kenntnisse

Sales experience

Account management

LTC / Geriatric knowledge

Pharmacy operations knowledge

Independent work

Problem solving

Attention to detail

Teamwork

Ausbildung

Bachelor's degree

Tools

Pharmacy software

Jobbeschreibung

Guardian Pharmacy of Michigan is seeking a skilled Sales/Account Manager to drive annual sales plans and expand long-term care client relationships in Grand Rapids, Michigan. You will lead strategy, build a sustainable pipeline, and ensure profitability while collaborating with operations to maintain superior service.

The role requires 3+ years in LTC sales/account management, strong computer skills, and a detail-oriented, autonomous work style.