Growth-Driven Digital PM: Marketing Tech, Loyalty & Gifting

Personalization Mall; Jericho (NY); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

1-800-FLOWERS.COM, INC is seeking a Digital Product Manager to support marketing technology and loyalty initiatives across our family of brands. You will translate business needs into actionable requirements and help deliver roadmap initiatives, collaborating with Marketing, CRM, Loyalty, E-Commerce, Technology, Analytics, and Customer Experience teams.

The ideal candidate has 2+ years in digital product roles, strong analytical skills, and a passion for customer-centric experiences that drive

Qualifications

• 2+ years of experience in digital product management, product coordination, marketing technology, e-commerce, CRM, or related digital role.
• Experience supporting digital projects, technology enhancements, or customer-facing product initiatives.
• Familiarity with product development processes (requirements gathering, user stories, testing, feature implementation).
• Basic understanding of digital marketing, customer engagement, e-commerce, or customer lifecycle marketing.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Support the execution of digital product roadmaps focused on marketing technology, customer engagement, gifting experiences, loyalty, and retention.
• Translate product objectives into detailed requirements, user stories, and acceptance criteria.
• Coordinate with IT, UX/UI, and cross-functional partners during development, testing, and implementation.
• Maintain product backlogs and ensure timely delivery of initiatives.
• Participate in Agile ceremonies, sprint planning, reviews, and release coordination.
• Identify opportunities for incremental improvements based on feedback and data.

Skills

Digital product management

Product coordination

Marketing technology

E-commerce

CRM

Business analysis

Requirements gathering

User stories

Testing

Feature implementation

Digital marketing

Customer lifecycle marketing

Excel

PowerPoint

Communication

Education

Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or related field

Master’s degree preferred

Tools

Excel

PowerPoint

Job description

1-800-FLOWERS.COM, INC is seeking a Digital Product Manager to support marketing technology and loyalty initiatives across our family of brands. You will translate business needs into actionable requirements and help deliver roadmap initiatives, collaborating with Marketing, CRM, Loyalty, E-Commerce, Technology, Analytics, and Customer Experience teams.

The ideal candidate has 2+ years in digital product roles, strong analytical skills, and a passion for customer-centric experiences that drive