Digital Product Manager: Marketing Tech, Loyalty & Gifting

Freedom Living co.; Jericho (NY); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

1-800-FLOWERS.COM, INC is seeking a Digital Product Manager to support marketing technology and loyalty initiatives across its family of brands. The role focuses on delivering customer-facing experiences that enhance gifting, engagement, and retention throughout the lifecycle.

You'll collaborate with Marketing, CRM, Loyalty, E-Commerce, Technology, Analytics, and Customer Experience teams to translate business needs into actionable requirements, drive roadmaps, and ensure timely delivery of

Qualifications

• Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or a related field, or equivalent practical experience.
• 2+ years of experience in digital product management, product coordination, marketing technology, e-commerce, CRM, or a related digital role.
• Experience supporting digital projects, technology enhancements, or customer-facing product initiatives.
• Familiarity with product development processes, including requirements gathering, user stories, testing, and feature implementation.
• Strong communication and collaboration across Marketing, Technology, and business teams.

Responsibilities

• Support the execution of digital product roadmaps focused on marketing technology, customer engagement, gifting experiences, loyalty, and retention.
• Translate product objectives into detailed requirements, user stories, and acceptance criteria.
• Coordinate with IT, UX/UI, and cross-functional partners throughout product development, testing, and implementation.
• Maintain product backlogs, track deliverables, and help ensure timely execution of assigned initiatives.
• Participate in Agile ceremonies, sprint planning, product reviews, and release coordination.
• Identify opportunities for incremental product improvements based on customer feedback, business needs, and performance insights.

Skills

Digital product management

Marketing technology

E-commerce

CRM

Data analysis

Cross-functional collaboration

Agile methodologies

Communication

Education

Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or a related field

Master’s degree preferred

Tools

Excel

PowerPoint

Microsoft Office

Job description

1-800-FLOWERS.COM, INC is seeking a Digital Product Manager to support marketing technology and loyalty initiatives across its family of brands. The role focuses on delivering customer-facing experiences that enhance gifting, engagement, and retention throughout the lifecycle.

You'll collaborate with Marketing, CRM, Loyalty, E-Commerce, Technology, Analytics, and Customer Experience teams to translate business needs into actionable requirements, drive roadmaps, and ensure timely delivery of