Growth-Driven Customer Success Specialist

Pinterest, Inc.; Florida; On-site; USD 95,000 - 143,000; Full time

Benefits offered by this job

Generous benefits

Opportunity to lead projects

Job summary

Pinterest, Inc. is seeking a quality-obsessed Customer Success Specialist in Florida. The role blends customer success and multitasking into a growth engine, with a salary range of $95,000–$143,000 and internship hours.

You’ll join a team at Pinterest poised for impact and growth. In this fast-paced role, you’ll mentor junior reps, partner with content and demand-gen teams, and drive renewal and expansion while keeping a sharp eye on churn prevention and revenue alignment.

Qualifications

• 7+ years building trust in customer-facing roles.
• Ability to juggle multiple workstreams and meet deadlines.
• Comfort owning numbers and influencing outcomes.
• Strong written and verbal communication under scrutiny.
• Experience in fast-paced, startup-like environments.

Responsibilities

• Coach junior reps through initial negotiations.
• Collaborate with Gorgias specialists to align content with goals.
• Convert webinar attendees into sales demos within 48 hours.
• Grow Pinterest's footprint through referrals and introductions.
• Identify and engage Hialeah, FL prospects.
• Spot churn risks and win back accounts.
• Close the loop between ad spend and revenue.

Skills

7+ years exp

Strong communication

Ownership mindset

Multitasking

Detail oriented

Job description

Pinterest, Inc. is seeking a quality-obsessed Customer Success Specialist in Florida. The role blends customer success and multitasking into a growth engine, with a salary range of $95,000–$143,000 and internship hours.

You’ll join a team at Pinterest poised for impact and growth. In this fast-paced role, you’ll mentor junior reps, partner with content and demand-gen teams, and drive renewal and expansion while keeping a sharp eye on churn prevention and revenue alignment.