Process Improvement Manager

Energy Innovation Corp; Clarksville (TN); On-site; USD 93,000 - 128,000; Full time

Benefits offered by this job

Benefits

Job summary

Pinterest in Clarksville, TN is seeking a Process Improvement Manager to own Work-Life Balance initiatives end-to-end, partnering closely with the team and stakeholders to improve processes and deliver measurable results. You'll read and refine customer service workflows, manage priorities, mentor interns, and help shape an internship week that fits, all while earning a salary between $93,000 and $128,000.

Recognized for candor and a growth mindset, Pinterest values clear communication, data

Qualifications

• Proven customer service results, ideally with Clarksville, TN experience.
• Ability to work in a deadline-driven internship team.
• Ability to turn data into actionable decisions.
• Ability to mentor without micromanaging.

Responsibilities

• Anticipate compliance wrinkles before they become issues.
• Read and improve a customer service system you didn’t build.
• Juggle priorities without dropping what matters.
• Keep the backlog honest about what's next.
• Use negotiation to streamline routine tasks and free up capacity.

Skills

Customer service

Internship team rhythm

Data storytelling

Mentoring

Job description

A Process Improvement Manager at Pinterest owns Work-Life Balance end to end, answers for it, and gets the credit too, all from Clarksville, TN. Backed by 7 years of general experience, you'll own key initiatives, partner closely with the team, and earn $93,000 - $128,000.

Key Responsibilities

• Anticipate the TN compliance wrinkle before it becomes a fire
• Read a Customer Service system you didn't build and improve it anyway
• Juggle playfully-serious priorities without dropping the ones that matter
• Keep the Pinterest backlog ruthlessly honest about what's truly next
• Use Negotiation to streamline routine tasks and free up capacity

What You'll Bring

• Proven Customer Service results, ideally seasoned in Clarksville, TN
• Familiarity with the rhythms of a deadline-driven internship team
• Storytelling instincts that turn data into a decision
• The patience to mentor without taking over the keyboard

Recognized for our candor-rich work in general, Pinterest continues to grow its presence across TN. At Pinterest you can challenge your skip-level's plan and still get a thank-you for it.

Take home $93,000 - $128,000, build your Customer Service under a mentor, lean on benefits, and shape an internship week that finally fits.