Growth-Driven Customer Sales Manager | Flexible Work

Kraft Heinz; Cincinnati (OH); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Kraft Heinz in Cincinnati is seeking a Customer Sales Manager to lead selling activities across categories with Kroger, guiding joint plans to grow revenue, margin and market share. You will partner with cross-functional teams to implement strategic sales initiatives and optimize trade programs.

The role emphasizes customer-first selling, analytical planning, and collaboration with HQ and field teams to drive category growth and sustainable profitability.

Qualifications

• Proven & tested experience in customer management, account management, and/or retail sales management.
• Strong sales background with excellent understanding of business processes (forecasting, promo planning, trade management, multi-year strategy development).
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives.
• Trusted to work autonomously within a sales framework to plan, organize and set/achieve priorities.
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively.
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc.
• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

Responsibilities

• Owns the Kroger General Office relationship across the assigned Kraft Heinz portfolio, ensuring delivery of joint winning plans to be an indispensable partner.
• Plays an active role in fostering a winning Kroger team culture that focuses on growth, ideation and building the future business in a sustainable way.
• Effectively partners with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth.
• Builds the Kraft Heinz business with Kroger through profitability acceleration, share growth, revenue enhancement, execution of special programs, and delivery of new and core distribution.
• Develops, executes, tracks, analyzes, evaluates business plans while leveraging cross-functional support via Business Unit/HQ, customer strategies/initiatives and external factors to ensure mutually beneficial outcomes for Kraft Heinz and Kroger.
• Builds and executes efficient and effective trade programs to maximize return on investment, while ensuring trade promotion spending levels remain within budget.
• Applies consumer and market insight information (IRI, Stratum, M6), both internal and external, to build and influence implementation of business plans to enable superior execution across businesses.
• Drives the Kraft Heinz winning culture both within the office, as well as, within their respective responsibilities.

Skills

Customer management

Account management

Retail sales management

Forecasting

Promo planning

Trade management

Analytical skills

MS Office

Negotiation

Tools

IRI

Spark

Job description

Kraft Heinz in Cincinnati is seeking a Customer Sales Manager to lead selling activities across categories with Kroger, guiding joint plans to grow revenue, margin and market share. You will partner with cross-functional teams to implement strategic sales initiatives and optimize trade programs.

The role emphasizes customer-first selling, analytical planning, and collaboration with HQ and field teams to drive category growth and sustainable profitability.