Data-Driven Customer Growth Manager

The Marzetti Company; Columbus (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

The Marzetti Company in Columbus, OH, is seeking a Customer Development Manager - Kroger who will drive profitable growth through Kroger sales, broker management, business analytics, and digital execution. You will partner with Kroger teams, analyze performance, develop KPI reporting, manage TPM systems, and coordinate across Sales, Marketing, Finance, and Supply Chain to turn insights into action.

You will leverage deep customer insights to identify opportunities, build strong relationships

Qualifications

• Bachelor's degree in Business, Marketing, Sales, or related field.
• 3+ years experience in CPG, sales, customer development, category management, retail, or a related area.
• Strong analytical, communication and presentation skills.
• Ability to travel as needed.

Responsibilities

• Identify sales and distribution opportunities across Kroger divisions using customer, category, and market insights. Develop recommendations and selling materials to support customer conversations and business growth.
• Set priorities and provide direction to broker partners supporting Kroger retail and divisional teams. Monitor performance, identify execution gaps, and improve accountability through scorecards and reporting.
• Analyze sales and customer performance, develop KPI reporting, identify trends and opportunities, and translate data into clear recommendations for the business.
• Build relationships with Kroger divisional stakeholders and work alongside Customer Account Managers to advance key initiatives and support customer needs.
• Monitor Kroger digital assortment, product content, availability, and competitive activity to identify opportunities to improve online performance.
• Partner with the Kroger team on annual planning, promotions, forecasting, trade investment, and other initiatives that support profitable growth.
• Manage TPM (Trade Promotion Management) systems and processes for the Kroger business, including tracking and analyzing monthly trade spend against budget, ensuring accurate reporting and budget alignment.
• Collaborate with Sales, Category Management, eCommerce, Marketing, Finance, Supply Chain, and other teams to align priorities and execute customer initiatives.

Skills

Analytical skills

Communication

Relationship-building

Influencing skills

Cross-functional collaboration

Education

Bachelor's degree in Business, Marketing, Sales, or related field

Job description

The Marzetti Company in Columbus, OH, is seeking a Customer Development Manager - Kroger who will drive profitable growth through Kroger sales, broker management, business analytics, and digital execution. You will partner with Kroger teams, analyze performance, develop KPI reporting, manage TPM systems, and coordinate across Sales, Marketing, Finance, and Supply Chain to turn insights into action.

You will leverage deep customer insights to identify opportunities, build strong relationships