Growth-Driven Branch Manager: Lead, Develop & Deliver

Valley Bank; Montgomery (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Valley Bank is seeking a Branch Manager I to oversee day-to-day branch operations, lead staff, and drive growth while delivering exceptional customer service and advisory support to consumers and small business clients.

Responsibilities include coaching the team, managing staffing, and maintaining compliance with company standards to enhance deposits and revenue in a dynamic banking environment.

Qualifications

• Proven leadership and people management abilities.
• Strong verbal and written communication skills.
• Customer-focused with ability to resolve conflicts.
• Ability to drive sales and service goals.
• Experience using Salesforce or similar CRM.
• Proficient in common computer applications.

Responsibilities

• Lead and manage all branch performance areas, including sales growth, profitability, customer experience, operations, and coaching.
• Ensure exceptional service delivery to all clients in a consumer-oriented branch.
• Coach and develop branch team to hit sales targets and service goals.
• Oversee lead management and quality customer consultations using Salesforce.
• Handle staffing functions: recruiting, onboarding, performance reviews, coaching, and policy adherence.
• Identify, escalate, and resolve potential risks.
• Foster a positive, high-performing branch culture aligned with Valley's standards.
• Develop market intelligence and tailored strategies to grow deposits and relationships.

Skills

Leadership

Communication

Sales & customer service

Coaching & development

Salesforce

Proficient computer skills

Education

High School diploma or GED

Job description

Valley Bank is seeking a Branch Manager I to oversee day-to-day branch operations, lead staff, and drive growth while delivering exceptional customer service and advisory support to consumers and small business clients.

Responsibilities include coaching the team, managing staffing, and maintaining compliance with company standards to enhance deposits and revenue in a dynamic banking environment.