Growth-Driven Auto Service Advisor | Top Pay & Training

Napleton River Oaks Hyundai; Calumet City, Northern (IL, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and V

Growth opportunities

Job summary

Napleton River Oaks Hyundai seeks a Service Advisor to bridge customers and technicians, presenting repair recommendations and guiding the service lane with proactive communication.

Responsibilities include writing clear repair orders with cost/time estimates, keeping customers informed, and coordinating with technicians and parts to ensure timely work using advanced Fixed Operations technology.

Qualifications

• Exceptional customer service required per role.
• Tech-savvy and able to learn and utilize dealership technology.
• Prior automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer Service

Tech Savvy

Communication

Job description

Napleton River Oaks Hyundai seeks a Service Advisor to bridge customers and technicians, presenting repair recommendations and guiding the service lane with proactive communication.

Responsibilities include writing clear repair orders with cost/time estimates, keeping customers informed, and coordinating with technicians and parts to ensure timely work using advanced Fixed Operations technology.