Automotive Service Advisor — Paid Training & Growth

Genesis of Aurora; Aurora (IL); Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and 


Fantastic Growth Opportunities

Incentive-based pay

Job summary

Ed Napleton Automotive Group is seeking our next Service Advisor at Napleton's Valley Hyundai. The Service Advisor serves as the liaison between customers and technicians, presenting repair recommendations and keeping clients informed throughout the process.

We offer a large network and competitive pay with incentives, plus medical, dental, vision insurance, 401k, paid vacation and sick time, paid training, discounts on products/services/vehicles, and strong growth opportunities.

Qualifications

• Customer service excellence and strong communication.
• Tech-savvy with willingness to learn dealership technology.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check in accordance with local laws.
• 18+ years of age or older to comply with company driving policy.

Responsibilities

• Work with customers to ensure maintenance needs are met.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated.
• Communicate with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Exceptional Customer Service Skills

Tech Savvy

Automotive Service Advisor Experience

Job description

Ed Napleton Automotive Group is seeking our next Service Advisor at Napleton's Valley Hyundai. The Service Advisor serves as the liaison between customers and technicians, presenting repair recommendations and keeping clients informed throughout the process.

We offer a large network and competitive pay with incentives, plus medical, dental, vision insurance, 401k, paid vacation and sick time, paid training, discounts on products/services/vehicles, and strong growth opportunities.