Tech-Savvy Service Advisor — Growth & Client Care

River Oaks Kia; Calumet City, Northern (IL, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Training

Employee Discounts

Growth Opportunities

Job summary

Napleton River Oaks Hyundai, part of the Ed Napleton Automotive Group, is seeking a Service Advisor to liaise with customers and technicians, presenting repair recommendations and maintaining transparent communication throughout the service experience.

We offer a competitive salary range of $60,000–$90,000+ per year, with incentives, medical and retirement benefits, paid training, and opportunities for growth within a family-owned, multi-brand network.

Qualifications

• Excellent customer service and communication skills.
• Tech-savvy and quick to learn service software.
• Automotive service advisor experience is a plus but not required.
• Willingness to undergo background check and meet age requirement of 18+.

Responsibilities

• Work with customers to address all vehicle maintenance needs.
• Write repair orders with transparent cost and time estimates.
• Provide timely communication and keep customers updated throughout the process.
• Communicate frequently with technicians and parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Communication

Tech-savvy

Auto service knowledge

Job description

Napleton River Oaks Hyundai, part of the Ed Napleton Automotive Group, is seeking a Service Advisor to liaise with customers and technicians, presenting repair recommendations and maintaining transparent communication throughout the service experience.

We offer a competitive salary range of $60,000–$90,000+ per year, with incentives, medical and retirement benefits, paid training, and opportunities for growth within a family-owned, multi-brand network.