Tech-Savvy Service Advisor — Growth & Training

River Oaks Honda

Thornton Township (IL)

On-site

USD 50,000 - 100,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Vacation

Paid Sick Time

Vehicle Discounts

Training Programs

Job summary

Ed Napleton Automotive Group is seeking a Service Advisor at River Oaks Honda. This role acts as the liaison between customers and technicians, presenting repair recommendations and maintaining clear, timely communication throughout service.

We offer incentive-based pay, comprehensive benefits, training, and opportunities for growth within one of the nation's largest automotive groups.

Qualifications

Exceptional Customer Service Skills.
Tech Savvy- able to learn and utilize technology.
Previous Automotive Service Advisor Experience is a plus but not required.
Willingness to undergo a background check and drug screen in accordance with local law/regulations.
18+ years of age or older to comply with the company driving policy

Responsibilities

Work with customers to ensure we meet and address all vehicle maintenance needs
Write repair orders for customers with full transparency of cost and time estimates
Provide exceptional and timely communication-keeping customers updated throughout the process
Communicate frequently with Technicians and Parts to ensure timely completion of work
Exhibit a positive attitude and strong work ethic with customers and co-workers.
Utilize cutting edge Fixed Operations Technology
Other duties as assigned by management