Growth Analytics Leader: PLG & Data Strategy

Zendesk; United States; Hybrid; USD 172,000 - 258,000; Full time

Job summary

Zendesk is seeking a Senior Manager, Growth Analytics to lead a team of analysts and partner with PLG Product Managers and Engineers across the customer journey, from acquisition to expansion. You will shape analytics strategy, establish measurement for the PLG funnel, and drive self-service insights that enable product teams to make data-driven decisions at scale.

You will be hands-on with analysis, design measurement plans, and build reusable analytics assets while collaborating with Sales,

Qualifications

• Significant experience in product analytics or growth analytics in SaaS.

Responsibilities

• Help leaders understand PLG journey performance and friction points across acquisition, trial, activation, conversion, retention and expansion.

Skills

Product analytics

Growth analytics

SQL

Python

Snowflake

dbt

Looker

Tableau

Amplitude

Pendo

Segment

Tools

Snowflake

dbt

Looker

Tableau

Amplitude

Pendo

Segment

Job description

Zendesk is seeking a Senior Manager, Growth Analytics to lead a team of analysts and partner with PLG Product Managers and Engineers across the customer journey, from acquisition to expansion. You will shape analytics strategy, establish measurement for the PLG funnel, and drive self-service insights that enable product teams to make data-driven decisions at scale.

You will be hands-on with analysis, design measurement plans, and build reusable analytics assets while collaborating with Sales,