Groups & Events Sales Manager

Granlibakken Tahoe; Tahoe City (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Bonus Program

Paid Vacation

Profit Sharing

Pool, Gym & Recreation Use

Employee Lodging Rates

Friends and Family Rates

Employee Food Discounts

Gold Pass for California Ski Resorts

Job summary

Granlibakken Tahoe seeks a Groups Sales Manager to lead the sales and execution of group business including conferences, retreats, meetings and weddings. You will coordinate inquiries, site visits, proposals and on-site planning while serving as the primary liaison among departments to ensure exceptional guest experiences.

You will also manage contracts, deposits, room blocks and final invoices, and you will stay engaged with planning teams to anticipate needs and resolve issues during events.

Qualifications

• Minimum one-year hospitality or group sales or event experience.
• Excellent guest service and communication in English skills required.
• Intermediate to advanced computer and typing skills required.
• Bachelor’s degree in Hospitality preferred.

Responsibilities

• Manage sales and execution of group business at Granlibakken Tahoe for conferences, retreats, meetings, weddings and other events.
• Coordinate inquiries, site visits, proposals, planning and on-site coordination; act as group customer advocate and liaison to internal departments.
• Serve as liaison between customer, experience management and fulfillment teams, ensuring smooth delivery and positive experiences.
• Use software to generate documents: room blocks, contracts, rate selection, banquet orders, invoices, reports and logs.
• Advise customers on task status and coordinate changes as needed.
• Attend site visits and planning meetings; collaborate with customer planning teams to resolve issues.
• Proactively resolve space, lodging or setup issues and ensure AV, lighting, temperature and furniture meet expectations.
• Maintain local area knowledge to offer add-on experiences and ensure guest satisfaction.

Skills

Guest service

Communication

Computer skills

Typing skills

Education

Bachelor’s degree in Hospitality

Job description

Granlibakken Tahoe seeks a Groups Sales Manager to lead the sales and execution of group business including conferences, retreats, meetings and weddings. You will coordinate inquiries, site visits, proposals and on-site planning while serving as the primary liaison among departments to ensure exceptional guest experiences.

You will also manage contracts, deposits, room blocks and final invoices, and you will stay engaged with planning teams to anticipate needs and resolve issues during events.