Group Underwriting & Renewals Operations Specialist

Trustmark; Chicago (IL); Hybrid; USD 39,000 - 57,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Life insurance

401(k) plan

Employee Assistant Program

Back-up Care for Children

Wellness program

Job summary

Trustmark is seeking an administrative professional to support underwriting and new business operations. You will process group information, renewals, maintain records, coordinate documentation, and support underwriting teams, agents, and internal departments.

Responsibilities include data entry in MARK, Dynamics, and other systems; creating folders, setting up quotes, and updating Group Facts with member eligibility data. The role also covers billing materials, QA, and process improvements.

Qualifications

• Minimum 3 years insurance experience preferably in medical field.
• Proficient in using Excel and Word.
• Strong technical aptitude with ability to navigate several web applications.
• Strong organizational skills and very detail oriented.
• Strong communication skills both verbal and written.
• Ability to work independently and in a team environment.

Responsibilities

• Process assigned new business groups by entering and managing data across multiple systems, including MARK, Access, and Dynamics.
• Assign new business underwriters and operations specialists.
• Create and maintain new business folders within underwriting shared drives.
• Set up new business quotes and notes in MARK.
• Create and update Group Facts screens by entering member eligibility data.
• Order group billing materials and plan documents.

Skills

Excel

Word

Data entry

Attention to detail

Communication skills

Independent work

Tools

MARK

Dynamics

Excel

Word

Job description

Trustmark is seeking an administrative professional to support underwriting and new business operations. You will process group information, renewals, maintain records, coordinate documentation, and support underwriting teams, agents, and internal departments.

Responsibilities include data entry in MARK, Dynamics, and other systems; creating folders, setting up quotes, and updating Group Facts with member eligibility data. The role also covers billing materials, QA, and process improvements.