Group Sales Manager — Hotels & Meetings

CoralTree Hospitality Group; Orlando (FL); Presencial; USD 60 000 - 90 000; Tempo integral

Resumo da oferta

CoralTree Hospitality Group in Orlando is seeking an Area Sales Manager to drive group sales for Courtyard Residence Inn and Springhill Lake Nona properties. You will actively solicit and manage group inquiries of 10+ guestrooms per night, crafting tailored solutions and building long-lasting client relationships.

Your efforts contribute to achieving optimal sales objectives and memorable guest experiences. Travel may be required.

Qualificações

• Minimum two years of previous hotel operations or sales experience required.
• Proficient working knowledge of computers in a Windows environment.
• Ability to learn and master TripleSeat (CRM) and Fosse (PMS) and all other applications and systems as assigned.
• Proven accuracy and attention to detail.
• Ability to manage workload efficiently, prioritizing tasks effectively to adhere to deadlines as determined by customers, sales team, and leadership.
• Demonstrate excellent oral and written communication skills.
• Proven sales and customer service skills.
• Must be able to function as part of a team.

Responsabilidades

• Identify and enthusiastically create new contacts and develop sales leads through phone solicitation/prospecting, sales calls, trade shows, etc. Some travel may be required.
• Respond to sales inquiries and contact potential clients to build and nurture lasting business relationships.
• Understand the overall market – competitors’ strengths and weaknesses, economic trends, supply, and demand, etc. and strategically sell against our competition.
• Understand fully the hotel amenities, venues, and options and provide recommendations to create authentic experiences for our groups.
• Anticipate our guests' needs and respond promptly.
• Create, execute, and support the operational aspects of business booked (e.g., generating proposals, writing contracts, and customer correspondence).
• Produce quotes and written confirmations to all clients. Maintain timely and accurate recording of activity to include appointments, calls made, and business leads.
• Foster positive and productive relationships with all team members of Lake Nona Hotels.
• Create memorable experiences with a warm, welcoming personality that can relate to guests and all other departments.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are met.
• Attend all meetings as assigned by sales leadership.
• Conduct enthusiastic property site tours showcasing the features of each of your hotelspaired with the benefits tailored to the customers’ individual wants and needs.
• Exhibits flexibility and adaptability to the changing and evolving needs of the operation and other duties as assigned by leadership within the scope of the role

Conhecimentos

Sales

Customer service

Communication

Teamwork

English fluency

Ferramentas

TripleSeat

Fosse

Descrição da oferta de emprego

CoralTree Hospitality Group in Orlando is seeking an Area Sales Manager to drive group sales for Courtyard Residence Inn and Springhill Lake Nona properties. You will actively solicit and manage group inquiries of 10+ guestrooms per night, crafting tailored solutions and building long-lasting client relationships.

Your efforts contribute to achieving optimal sales objectives and memorable guest experiences. Travel may be required.