Group Sales Leader – Luxury Hospitality Growth

Hyatt Centric Delfina; Santa Monica (CA); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Paid jury duty leave

Descripción de la vacante

Viceroy Hotels in Santa Monica seeks a Group Sales Manager to aggressively solicit and become familiar with assigned market accounts, aiming to boost hotel revenues. You will manage the sales process, conduct client inspections, and present facilities to drive bookings and ADR.

The role requires strong communication, multitasking, and relationship-building skills, with regular participation in sales activities, reporting, and promotions. On-site presence is required in Santa Monica.

Formación

• College coursework in related field helpful.
• Experience in a hotel or related field preferred.
• High School diploma or equivalent required.
• Must be skilled in Windows, company approved spreadsheets and word processing.

Responsabilidades

• Meet or exceed set goals.
• Operate the Sales Department within established sales expense budget.
• Participate in required M.O.D. and Saturday office coverage as scheduled.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and ADR.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Meet and greet onsite contacts.
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
• Entertain clients.
• Handle inquiries as part of Inquiry Day Program.

Conocimientos

Verbal & written communication

Multitasking

Customer service

Attention to detail

Teamwork

Attendance

Educación

High School diploma or equivalent

College coursework in related field helpful

Hospitality experience preferred

Herramientas

Windows

Spreadsheets

Word processing

Descripción del empleo

Viceroy Hotels in Santa Monica seeks a Group Sales Manager to aggressively solicit and become familiar with assigned market accounts, aiming to boost hotel revenues. You will manage the sales process, conduct client inspections, and present facilities to drive bookings and ADR.

The role requires strong communication, multitasking, and relationship-building skills, with regular participation in sales activities, reporting, and promotions. On-site presence is required in Santa Monica.