Group Sales Coordinator | Full Time Year Round

Boyne Resorts; Lincoln (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

Boyne Resorts in New Hampshire is seeking a motivated sales professional to solicit and grow business for Loon products, focusing on individual and group travel both domestic and international. You will leverage Delphi/Salesforce to maintain contacts and drive revenue.

The role involves coordinating groups, events, and weddings, arranging lodging, producing function sheets, and representing the resort at public events and consumer shows. Strong communication and multitasking are essential.

Qualifications

• 4-year college degree is required; a minimum of 2 years sales experience preferred.
• Hospitality sales background is advantageous.
• Maintain sales contacts and data in Delphi and Salesforce.

Responsibilities

• Solicit and maintain/increase business for all Loon products.
• Book and coordinate winter and summer day groups, events, weddings, and other social functions.
• Coordinate fulfillment of groups and events, including creation of function sheets detailing details and tickets.
• Expedite groups requiring lodging to area lodging properties.
• Coordinate bulk and consignment ticket programs with offsite locations and reconcile accounts.
• Maintain sales reports and track performance by market segment; produce function sheets and calendars using software.
• Represent and promote resort at public presentations and consumer shows.
• Organize familiarization trips to generate more individual and group business.
• Build awareness for cooperative programs with Boyne Resorts and develop tour operator/travel agent business.

Skills

Sales experience

Education

Bachelor's degree (4-year college)

Tools

Delphi

Salesforce

Job description

Overview

Responsible for soliciting and maintaining/increasing business for all Loon products. As a guest-focused organization, a crucial part of this role is to increase individual and group (domestic and international) travel to Loon, new and repeat business solicitation using sales database, research and prospects call.

Responsibilities

• Professional attire, demeanor along with a can-do attitude each and every day


• Book, coordinate and fulfill winter & summer day groups, events, weddings and other social functions


• Coordinate fulfillment of groups, events, weddings and social functions booked, to include communication and coordination with other departments; creation of function sheets detailing all group or function details, including dates, times, venues, activities, menus, special arrangements, etc.; printing tickets


• Expedite groups requiring lodging to area lodging properties


• Coordinate bulk and consignment ticket programs with offsite locations (lodging properties, ski and sport shops), including account reconciliation


• Ensure timely payment for groups and functions; posting of payments to point of sale


• Maintain sales reports including pace and actualized sales reports by market segment, as well as various other reports that help us track our business on a day to day and year over year basis


• Utilizing software to produce function sheets, calendars and sales reports


• Represent and promote resort through public presentations at functions, ski clubs, etc.


• Organize and execute familiarization trips to generate more individual & group business


• Represent Loon at consumer shows for both summer and winter business


• Generate new ideas for developing new business for all areas of the resort


• Outside sales calls, visits, email and snail mail correspondence


• Conduct site tours with prospective clients, including weddings


• Build awareness for all the Boyne Resorts cooperative programs


• Work to build tour operator and travel agent business, domestic and international


• Community involvement, i.e. network within the local community


• Ensuring all sales materials are current and up to date


• Attend and participate at sales and marketing meetings on a regular basis


• Contribute to the team effort by participating in job sharing (when doing so will not interfere with the delivery of services to groups), assuming responsibility for the cleanliness of the resort and safety of guests and employees: accepting diverse assignments: maintain a positive and friendly attitude and demeanor in all internal and external interactions

Qualifications

4-year college degree. Qualified candidate will have a minimum of 2 years sales experience. Hospitality sales background preferred. Maintain sales contacts and data in Delphi/Salesforce system.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.