Group Representative - Hybrid (Waco, Tue-Thu In Office)

American Income Life; Waco, Northern (TX, KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Paid holidays

Parental leave

Education reimbursement

Counseling services

FLMI and ICA courses

Globe Life Field tickets

Job summary

American Income Life is seeking a Group Representative to handle direct contact with policyholders, customers, and PR field representatives by phone, email, fax, and written correspondence. This hybrid role is based in Waco, TX, with in-office days Tuesday-Thursday and WFH on Monday and Friday.

You will perform clerical duties, issue AD&D and Group Life policies, review PR reports, and deliver timely, quality customer service. A high school diploma and basic PR accounting knowledge are required.

Qualifications

• High school diploma or equivalent required.
• Basic understanding of PR accounting and PR functions.
• Typing 30 wpm minimum; strong written and verbal communication skills.

Responsibilities

• Perform various clerical duties within the department including communication via telephone and/or e-mail.
• Issue and administer AD&D and Group Life policies with a high degree of accuracy.
• Review and evaluate various PR related reports.
• Provide quality customer service in a timely manner.
• Other duties as required by the department.

Skills

PR accounting basics

Typing 30 wpm

Office software proficiency

Verbal and written communication

Independent decision making

Time management

Clerical communication

Grammar and punctuation

Education

High School diploma or equivalent

Tools

Office software

Job description

American Income Life is seeking a Group Representative to handle direct contact with policyholders, customers, and PR field representatives by phone, email, fax, and written correspondence. This hybrid role is based in Waco, TX, with in-office days Tuesday-Thursday and WFH on Monday and Friday.

You will perform clerical duties, issue AD&D and Group Life policies, review PR reports, and deliver timely, quality customer service. A high school diploma and basic PR accounting knowledge are required.