Group Product Manager, Platform Foundations

Justworks, Inc.; New York (NY); On-site; USD 212,000 - 274,000; Full time

Job summary

Justworks, Inc. in New York City is seeking a Group Product Manager to lead the Product Foundations domain, overseeing the Core Product, Communications, and Reporting/Analytics squads.

You’ll guide cross-functional teams, align roadmaps with business objectives, and impact how the platform serves small businesses. This role emphasizes coaching, technical roadmap input, and collaboration with customer-facing groups to ensure platform health while delivering a seamless experience across web,

Qualifications

• Minimum of 3 years of product development leadership and 7 years as a product manager in a modern technology business.
• Experience leading complex, cross-team initiatives from ideation to execution.
• You've led technical products and/or have a background in computer science (or similar).
• Experience building new products (0 to 1) as well as a track record of shipping continuous product improvements to an existing product portfolio at-scale.
• High bar for product quality and user experience and skilled at breaking down ambiguous problems and sequencing bets.
• Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs.
• Deep user empathy and a high bar for user experience.
• Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning.
• Experience coaching and mentoring individual contributors to enhance team performance and effectiveness.
• Experience with platform development a plus.
• Experience at high-growth companies is preferred, in a founder or GM capacity is a plus.
• Experience building products in a highly regulated domain (e.g. fintech or healthcare) is a plus.

Responsibilities

• Own and drive the product vision and roadmap for your respective teams within the Product Foundations mission, consisting of Core Product, Communications, and Reporting / Analytics squads.
• Align strategy and execution by turning company objectives into actionable team goals and OKRs.
• Partner deeply with other Technology teams, Marketing, and Revenue leadership to develop a best-in-class user experience inside and outside Justwork’s product.
• Ensure products and features are delivered on time, within scope, and with high quality.
• Lead customer-focused product development from ideation to execution while ensuring the customer’s voice guides scope and priorities.
• Build and coach your team in customer-centric practices, promoting consistent, customer-driven processes throughout the PDLC.
• Improve product performance by analyzing launch results and metrics, gathering feedback from customer and prospect-facing teams, sharing insights, and planning iterative enhancements that align with business goals.
• Advocate for robust technical roadmaps by understanding engineering perspectives, balancing technical debt, and collaborating on future-flexible architectures.
• Communicate effectively with stakeholders and leadership, providing updates on product status, timelines, and any blockers.
• Proactively take on opportunities beyond core responsibilities to support product strategy and drive impact.
• Regularly contribute beyond your team's scope by partnering with adjacent domains to define contracts and boundaries, facilitating adoption of shared infrastructure.

Skills

Product development leadership

Product management experience

Cross-team collaboration

Background in computer science

0 to 1 product development

Product quality & UX

Problem solving

User empathy

Persuasion & storytelling

Coaching and mentoring

Platform development

High-growth experience

Regulated domain experience

Job description

Justworks, Inc. in New York City is seeking a Group Product Manager to lead the Product Foundations domain, overseeing the Core Product, Communications, and Reporting/Analytics squads.

You’ll guide cross-functional teams, align roadmaps with business objectives, and impact how the platform serves small businesses. This role emphasizes coaching, technical roadmap input, and collaboration with customer-facing groups to ensure platform health while delivering a seamless experience across web,