Product Manager, Benefits Platform

Justworks, Inc.; New York (NY); On-site; USD 131,000 - 161,000; Full time

Job summary

Justworks, Inc. in New York City is seeking a Product Manager of Benefits to drive the roadmap of a core team delivering health insurance, wealth benefits, and perks that help small businesses attract and retain talent.

You’ll balance customer-facing and internal platform concerns to meet high standards. With 2+ years in product management and a strong user-centric mindset, you’ll work with engineering, design, data services, and operations to shape initiatives, remove obstacles, and create

Qualifications

• Minimum of 2 years of product management experience in a modern technology business or equivalent.
• Strong commitment to problem-solving and ability to break down complex problems.
• Willingness to deeply understand the fundamentals of our business model and prioritize education through interviews with coworkers, customers and prospects.
• Deep user empathy and a high bar for user experience.
• Excellent persuasion and advocacy skills, using clear frameworks, storytelling and first-principles reasoning.
• Strong technical acumen is a plus.
• Prior experience working in a highly regulated domain (e.g. fintech or healthcare) is a plus.

Responsibilities

• Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks
• Shape the strategy and roadmap for key Benefits initiatives and articulate a compelling vision of business impact to stakeholders across the product and engineering organizations
• Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance
• Actively hone your knowledge of the PDLC, from discovery through delivery and iteration
• Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer-centered partnership
• Contribute to team problem-solving and actively support or facilitate team processes and ceremonies
• Take on opportunities beyond core responsibilities to support product strategy and drive impact

Skills

Product management

Problem-solving

User empathy

Persuasion & advocacy

Technical acumen

Regulated domain knowledge

Job description

Justworks, Inc. in New York City is seeking a Product Manager of Benefits to drive the roadmap of a core team delivering health insurance, wealth benefits, and perks that help small businesses attract and retain talent.

You’ll balance customer-facing and internal platform concerns to meet high standards. With 2+ years in product management and a strong user-centric mindset, you’ll work with engineering, design, data services, and operations to shape initiatives, remove obstacles, and create