Group Health Account Manager - Client Relations & Growth

Renown Health; Reno (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

Renown Health seeks a professional to manage and retain employer group contracts, coordinating with Hometown Health to meet contract and service expectations. This role involves high-level discussions with business partners and coordinating employee events and trainings.

Responsibilities include educating and servicing clients, leveraging the Customer Journey Platform, and traveling as needed to ensure satisfaction and compliance with Nevada employer insurance requirements.

Qualifications

• Reads, writes and speaks English fluently; Spanish speakers preferred.
• Bachelor's degree in related field preferred.
• Minimum of 2 years in group health insurance or related healthcare group coverage and customer service experience preferred.
• Must obtain Nevada Health Insurance agent license within 90 days of employment and a Nevada driver's license; able to pass DMV criteria.

Responsibilities

• Manage and retain employer group contracts and relationships with Hometown Health.
• Meet with high-level business associates and coordinate employee events and trainings.
• Educate and service clients using the Customer Journey Platform; travel as needed.

Skills

Phone communication

Presentation skills

Insurance product knowledge

Travel availability

Customer service

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

Renown Health seeks a professional to manage and retain employer group contracts, coordinating with Hometown Health to meet contract and service expectations. This role involves high-level discussions with business partners and coordinating employee events and trainings.

Responsibilities include educating and servicing clients, leveraging the Customer Journey Platform, and traveling as needed to ensure satisfaction and compliance with Nevada employer insurance requirements.