Group Experience & Marketing Strategist

Dreamscape Flamingo Road Management LLC; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Rio Las Vegas is seeking a Group Experience and Marketing Manager to elevate the groups customer experience across the sales funnel and post-event follow-up, managing all aspects of meetings and conventions' digital presence and coordinating guest experiences.

In a startup-like environment, you will partner with Hyatt and other stakeholders to develop and execute a strategic marketing plan, refine onsite presence, proposals, site inspections, and post-event follow-up.

Qualifications

• Minimum 3 years of progressive hospitality experience, with a strong preference in marketing.
• Ability to travel and work nights and weekends as business demands.
• Strong organizational, solution-driven, both creative and analytical thinker, with project management experience.
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Adobe, etc.
• Excellent written and oral communication skills, able to influence ideas/strategies at all levels.

Responsibilities

• Maintain exceptional customer service at every interaction.
• Build and maintain strong meetings and conventions trade media and partner relationships.
• Develop, manage, and execute a strategic marketing plan with partners such as Hyatt.
• Develop, manage, and maintain meetings and conventions digital presence across platforms.
• Refine the group’s customer experience from presentations to post-event follow-up, ensuring brand consistency.
• Log and retrace customer and partner activities in the sales system and track communications cadence.
• Understand and track analytics, RFP channels and trends, and recommend strategic programs and partnerships.
• Support team in sending proposals, planning site inspections, and generating contracts for groups.
• Attend pre-con meetings and maintain strong presence when customers are onsite.
• Develop strong inter- and intra-departmental relations and liaise with Marketing and Branding teams.
• Work evenings, weekends, and holidays as necessary to complete work or support onsite customers or events.
• Participate in training and growth opportunities and support development of team members.
• Perform other duties as assigned.

Skills

Hospitality marketing

Project management

Microsoft Office

Adobe Creative Suite

Written and verbal communication

Travel readiness

Education

High School Diploma or GED

Marketing degree (preferred)

Tools

Microsoft Office Suite

Adobe Creative Suite

Job description

Rio Las Vegas is seeking a Group Experience and Marketing Manager to elevate the groups customer experience across the sales funnel and post-event follow-up, managing all aspects of meetings and conventions' digital presence and coordinating guest experiences.

In a startup-like environment, you will partner with Hyatt and other stakeholders to develop and execute a strategic marketing plan, refine onsite presence, proposals, site inspections, and post-event follow-up.