Group & Birthday Events Sales Leader

DO NOT USE; Pflugerville (TX); On-site; USD 75,000 - 120,000; Full time

Job summary

Typhoon Texas Austin is seeking a Group Sales Manager to lead the Birthdays and Group Sales Department, driving revenue through proactive sales strategies, detailed event planning, and cross-department collaboration.

The role manages a dynamic team, closes deals, and builds lasting client relationships, ensuring exceptional guest experiences for group events and birthday parties throughout the season.

Qualifications

• Minimum of 3 years sales experience.
• Ability to stand/walk for extended periods.
• Full availability including weekends and holidays.
• Experience in events or entertainment sales preferred.

Responsibilities

• Manage sales of Typhoon Texas Austin's event center, group events, and birthday parties.
• Generate business through cold calls, site tours and outside visits.
• Follow booking guidelines and send timely, accurate proposals outlining client requirements, including pricing, catering, and day-of-event logistics.
• Develop and implement effective sales strategies to grow revenue from both new and existing accounts.
• Attend corporate sales meetings and Senior Leadership Team (SLT) meetings.
• Collaborate with Pyek’s sales team to support and execute year-round special events.
• Enforce departmental and Typhoon Texas policies to ensure consistency across all operations.
• Obtain, document, and route all relevant details for booked groups including guest counts, catering needs, and billing.
• Solicit and respond to feedback from guests and team members. Follow up on concerns in a timely manner.
• Assist in planning and executing Signature Events.
• Meet sales goals and create action plans to attract and retain business in targeted market segments.
• Engage with local chambers, industry associations, and community organizations to build relationships and generate leads.
• Follow up promptly on leads from phone calls, and other lead sources.
• Monitor and maintain SOPs related to safety, sanitation, hospitality, event setup, execution, and service quality for all group and birthday events.
• Partner with HR to recruit, hire, train, coach, and discipline Birthdays and Groups Team Members.
• Manage all aspects of scheduling for the Birthdays and Group Sales team, ensuring schedules comply with labor laws and budget guidelines.
• Proactively identify and address operational and equipment issues through collaboration, monitoring, and troubleshooting, ensuring timely reporting and resolution.
• Create, update, and approve purchase request orders as needed.
• Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.
• Other duties as designated by the General Manager, Vice-President(s), and/or President.

Skills

Team leadership

Sales experience

Lead generation

Cold calling

Negotiation

Client relationships

Communication

Time management

Education

High school diploma or equivalent

Job description

Typhoon Texas Austin is seeking a Group Sales Manager to lead the Birthdays and Group Sales Department, driving revenue through proactive sales strategies, detailed event planning, and cross-department collaboration.

The role manages a dynamic team, closes deals, and builds lasting client relationships, ensuring exceptional guest experiences for group events and birthday parties throughout the season.