Group Billing Coordinator

Rosen Hotels & Resorts; Orlando, Northern (FL, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

On-site medical center

Holiday pay

Birthday pay

Paid vacation and personal days

Tuition reimbursement

401(k) retirement savings plan

Job summary

Rosen Hotels & Resorts in Orlando is seeking a Group Billing Coordinator to ensure the accuracy and efficiency of our billing for group reservations. You will coordinate, prepare, and assist in collecting accounts receivable, recording all transactions, and resolving discrepancies.

This role requires proven billing or AR experience, strong computer skills, and the ability to work with internal teams. A two-year degree is preferred; candidates must be eligible to work in the USA.

Qualifications

• Proven experience in billing, accounts receivable, or a related financial role, preferably within the hospitality industry.
• Strong computer and technology skills, including accounting software and Microsoft Office Suite.
• Ability to work with internal teams to resolve billing discrepancies and ensure accurate records.

Responsibilities

• Provide exceptional service by managing the billing process for group reservations, ensuring accuracy and timeliness in all transactions.
• Verify and post receipts for all group accounts, including cash, check, and credit card transactions.
• Resolve any billing discrepancies by investigating issues and communicating effectively with clients and internal teams.
• Maintain accurate records of all financial transactions related to group bookings.
• Collaborate with other departments to ensure seamless communication and efficient billing processes.
• Assist in the collection of outstanding payments to secure company revenue.

Skills

Attention to detail

Verbal and written communication

Independent and team work

Education

Associate's degree or equivalent

1 year related experience or training

Tools

Accounting software

Microsoft Office Suite

Job description

Operations Building | Finance | Full Time

Posted 2 days ago

Description

Summary:

The Group Billing Coordinator at Rosen Hotels & Resorts plays a crucial role in ensuring the accuracy and efficiency of our billing processes. This position is responsible for coordinating, preparing, and assisting in the collection of accounts receivable for group bookings, ensuring that all financial transactions are properly recorded and discrepancies are promptly resolved. The ideal candidate will uphold Rosen's Standards of service excellence and contribute toour properties' continued success and reputation.

Responsibilities:

• Provide exceptional service by managing the billing process for group reservations, ensuring accuracy and timeliness in all transactions.
• Verify and post receipts for all group accounts, including cash, check, and credit card transactions.

Resolve any billing discrepancies by investigating issues and communicating effectively with clients and internal teams.

Maintain accurate records of all financial transactions related to group bookings.

Collaborate with other departments to ensure seamless communication and efficient billing processes.

Assist in the collection of outstanding payments to secure company revenue.

Adhere to the company's drug-free and tobacco/nicotine-free policy, ensuring compliance at all times.

• All other duties as assigned.

Experience/Qualifications:

Proven experience in billing, accounts receivable, or a related financial role, preferably within the hospitality industry required.

• Strong proficiency in computer and technology skills, including the use of accounting software and Microsoft Office Suite.
• Excellent verbal and written communication skills, with the ability to interact effectively with both internal staff and external clients.
• High attention to detail and strong organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• Associate's degree (A.A.) or equivalent from a two-year college technical school preferred.
• At least one year of related experience or training in billing, finance, or a related field; or an equivalent combination of education and experience.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company, with more than 3,000 associates, thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• And much more

We are proud to be an equal-opportunity employer and a drug- and nicotine-free workforce.