Group Billing & AR Specialist

IHG Hotels & Resorts; San Diego (CA); On-site; USD 71,635,000 - 83,097,000; Full time

Job summary

InterContinental Hotels & Resorts seeks an Accounts Receivable Specialist – Group Billing to manage hotel receivables with a focus on group accounts. You will ensure timely billing, accurate payment application, and collections, coordinating with Sales, Events, and Finance to resolve inquiries and deliver a seamless guest experience.

The role emphasizes collaboration across departments and maintaining detailed records while ensuring compliance with internal policies.

Qualifications

• High school diploma or equivalent; 1 year accounting clerical/front-office experience preferred.
• Ability to speak fluent English is required.

Responsibilities

• Prepare, review, and issue invoices for group events in line with contracts and hotel policies.
• Audit group master accounts for accuracy and proper documentation.
• Post adjustments, credits, or corrections with proper approvals.
• Monitor aging and follow up on past-due balances; apply payments accurately.
• Maintain detailed records of correspondence and collection efforts.
• Obtain approvals for invoices to be paid and reconcile discrepancies with vendors.

Skills

Fluent English

Education

High school diploma or equivalent

Job description

InterContinental Hotels & Resorts seeks an Accounts Receivable Specialist – Group Billing to manage hotel receivables with a focus on group accounts. You will ensure timely billing, accurate payment application, and collections, coordinating with Sales, Events, and Finance to resolve inquiries and deliver a seamless guest experience.

The role emphasizes collaboration across departments and maintaining detailed records while ensuring compliance with internal policies.