Portfolio Group Billing Lead

Beemok Hospitality Holdings LLC; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Beemok Hospitality Collection (BHC) seeks a Group Billing Lead to centrally manage accurate, timely group, event, and corporate invoicing across its luxury multi-property portfolio. The role standardizes billing practices while upholding each hotel's brand and guest relationships, reporting to the Director of Finance and coordinating with property accounting teams.

The ideal candidate has strong financial acumen, exceptional attention to detail, and experience handling high-value accounts for

Qualifications

• Three to five years of experience in hotel accounting, group billing, or accounts receivable.
• Experience supporting multiple properties or a portfolio-level shared services finance structure.
• Working knowledge of PMS platforms (Infor, Opera) and their billing and accounting modules.
• Strong understanding of hotel folio structures, group contracts, BEOs, and direct billing arrangements.
• Excellent attention to detail and comfort managing high transaction volumes with accuracy across several concurrent properties.
• Excellent written and verbal communication skills, with the professionalism expected for direct client interaction on behalf of a luxury brand.
• Proficiency in Excel; familiarity with accounting systems such as Sage Intacct and ProfitSword.
• Familiarity with catering and event management software (Delphi, Salesforce for Hospitality) preferred.
• Certification in hospitality finance or accounting (CHAE) preferred.
• Bachelor’s degree in accounting, finance, or a related field preferred.

Responsibilities

• Oversee end-to-end group billing across all properties, including master account setup, folio splits, and direct billing arrangements.
• Reconcile group master accounts against contracts, BEOs, and rooming lists prior to invoicing, coordinating with events and front office teams.
• Prepare, issue, and audit itemized invoices, including complex split billing across multiple cost centers, sponsors, or properties for multi-hotel events.
• Investigate and resolve billing discrepancies, disputed charges, and chargebacks; maintain discretion and professionalism for a luxury brand.
• Maintain detailed audit trails and documentation to support internal controls and external audits across the portfolio.
• Review, approve, and where warranted grant exceptions to credit applications, deposits, advance payments, and direct bill arrangements under portfolio-wide credit policy.
• Serve as senior escalation point for meeting planners, travel agencies, and corporate accounts on billing inquiries and disputes spanning properties.
• Monitor group accounts receivable aging across properties and drive timely collections with credit and collections teams.
• Partner with Sales, Catering and Events, and Front Office leaders to ensure billing terms align with contracts and negotiated rates.
• Standardize group billing policies, templates, and controls across properties to ensure a consistent client experience.
• Support month-end close by reconciling group revenue postings and providing variance explanations at property and portfolio level.
• Identify and recommend process improvements and system integration opportunities to streamline group billing portfolio-wide.
• Represent group billing in portfolio-level finance reviews and provide reporting on trends, risks, and balances.
• Train and align front office and accounting teams on consistent group billing procedures and PMS workflows.

Skills

Hotel accounting

Group billing

Accounts receivable

Multi-property experience

Excel proficiency

Communication skills

Attention to detail

Education

Bachelor’s degree in accounting/finance

CHAE certification preferred

Tools

Infor/Opera PMS

Sage Intacct

ProfitSword

Delphi

Salesforce for Hospitality

Job description

Beemok Hospitality Collection (BHC) seeks a Group Billing Lead to centrally manage accurate, timely group, event, and corporate invoicing across its luxury multi-property portfolio. The role standardizes billing practices while upholding each hotel's brand and guest relationships, reporting to the Director of Finance and coordinating with property accounting teams.

The ideal candidate has strong financial acumen, exceptional attention to detail, and experience handling high-value accounts for