Hotel Billing & AR Specialist — Flexible Scheduling

Crescent Hotels & Resorts; New Orleans (LA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Exceptional benefits for associates &

401K matching program

Flexible scheduling

Discounts on Crescent properties

Job summary

Crescent Hotels & Resorts in New Orleans is seeking an Accounts Receivable Billing Specialist to manage invoices for group bookings, corporate accounts, and direct billing clients. You will review daily transactions, ensure proper coding, and maintain accurate records to support smooth revenue flow.

The role requires 1–2 years in accounting or AR, hospitality experience preferred, and proficiency with hotel PMS and accounting software.

Qualifications

• 1–2 years accounting or accounts receivable experience, preferably in hospitality.
• Strong knowledge of billing procedures, folio management, and payment applications.
• Proficiency with hotel PMS and accounting software (Opera, Delphi, M3, Sage).

Responsibilities

• Prepare and issue invoices for group bookings, events, corporate accounts, and direct billing clients.
• Review daily transactions, folios, and charges for accuracy before posting.
• Ensure proper coding and documentation for all receivables.
• Apply payments, deposits, credit card charges, and wire transfers to the appropriate accounts.
• Monitor aging reports and follow up on past-due balances professionally.
• Communicate with clients regarding outstanding invoices and payment arrangements.
• Reconcile accounts receivable ledgers to ensure all payments are accounted for.
• Prepare daily, weekly, and monthly AR reports and statements.
• Assist with month-end closing and revenue reconciliation.
• Resolve billing inquiries or disputes promptly and courteously.
• Coordinate with Sales, Front Office, Events, and Finance to verify charges and documentation.
• Maintain strong relationships with corporate clients, vendors, and internal stakeholders.
• Maintain organized financial files and documentation per company and brand standards.
• Ensure compliance with accounting policies, internal controls, and audit requirements.

Skills

Attention to detail

Strong communication

Customer service

Deadline management

Hospitality accounting experience

Education

High school diploma or equivalent

Associate degree in accounting or finance preferred

Tools

Opera PMS

Delphi

M3

Sage

Job description

Crescent Hotels & Resorts in New Orleans is seeking an Accounts Receivable Billing Specialist to manage invoices for group bookings, corporate accounts, and direct billing clients. You will review daily transactions, ensure proper coding, and maintain accurate records to support smooth revenue flow.

The role requires 1–2 years in accounting or AR, hospitality experience preferred, and proficiency with hotel PMS and accounting software.