Group Benefits Tech & Admin Specialist

The Arizona Group Insurance Brokers; Mesa (AZ); On-site; USD 33,117 - 39,743; Full time

Benefits offered by this job

Employer paid Medical and Dental

Annual Bonus

Optional benefits: Vision and Disability

Professional development opportunities

Job summary

An Arizona-based independent insurance agency is seeking a detail-oriented Group Benefits Technical Assistant to support their Group Life & Health Team. This full-time, on-site position offers a pay range of $24.04/hr - $28.85/hr, based on skills and experience. Ideal candidates will have strong administrative abilities and proficiency in Microsoft Office, along with excellent communication skills. The role involves maintaining client records and collaborating with team members and external partners.

Qualifications

• 3+ years of administrative experience preferred; experience in Group Benefits administration is a plus.
• Strong written and verbal communication skills in English; Spanish fluency desirable.

Responsibilities

• Maintain detailed records of client communications in the Applied Systems EPIC platform.
• Follow up on requests, claims, and billing issues to ensure resolution.
• Prepare requests for proposals and enrollment materials.

Skills

Organizational skills

Communication skills

Problem-solving skills

Microsoft Office proficiency

Ability to multitask

Education

High School Diploma or GED

Tools

Applied Systems EPIC

Adobe

Job description

An Arizona-based independent insurance agency is seeking a detail-oriented Group Benefits Technical Assistant to support their Group Life & Health Team. This full-time, on-site position offers a pay range of $24.04/hr - $28.85/hr, based on skills and experience. Ideal candidates will have strong administrative abilities and proficiency in Microsoft Office, along with excellent communication skills. The role involves maintaining client records and collaborating with team members and external partners.