Client Success Manager, Small Group Benefits

Gibson; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefit offering

Job summary

A leading insurance brokerage is seeking a Client Manager for their Small Group Employee Benefits team in Phoenix, AZ. The successful candidate will be responsible for delivering exceptional client service, managing renewal processes, and leading implementations for new coverage lines. This position requires a minimum of 3 years of industry experience, strong communication and analytical skills, and the ability to manage deadlines effectively. A Bachelor's Degree and Life and Health license are preferred.

Qualifications

• 3+ years of experience in a similar role within the insurance, risk management, or financial services industry.
• Life and Health license or ability to obtain the license within 3 months.

Responsibilities

• Provide professional service to Small Group Employee Benefits clients.
• Manage internal renewal processes and timelines.
• Lead implementation of new lines of coverage.
• Communicate with carriers to negotiate client needs.

Skills

Client service experience

Attention to detail

Communication skills

Organizational skills

Analytical skills

Microsoft Office proficiency

Education

Bachelor’s Degree

Job description

A leading insurance brokerage is seeking a Client Manager for their Small Group Employee Benefits team in Phoenix, AZ. The successful candidate will be responsible for delivering exceptional client service, managing renewal processes, and leading implementations for new coverage lines. This position requires a minimum of 3 years of industry experience, strong communication and analytical skills, and the ability to manage deadlines effectively. A Bachelor's Degree and Life and Health license are preferred.