Customer Service Specialist – Financial Services

PLS; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan

Opportunities for advancement

Ongoing training

Job summary

A leading financial services provider is seeking Customer Service Representatives to be the face of the company in Cleveland. The role involves delivering exceptional customer service, educating customers on financial products, and ensuring compliance with regulations. Ideal candidates will have prior experience in customer service with strong attention to detail. This position offers medical benefits, 401(k), vacation, and opportunities for advancement. Flexible hours required, including weekends and holidays.

Qualifications

• Previous customer service experience in hospitality, financial services, retail or restaurant preferred.
• Exceptional attention to detail and ability to multi-task.
• English fluency required; bilingual is a plus.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Educating customers on products and services.
• Maintaining a balanced cash drawer.

Skills

Customer service experience

Attention to detail

Bilingual (English/Spanish)

Job description

A leading financial services provider is seeking Customer Service Representatives to be the face of the company in Cleveland. The role involves delivering exceptional customer service, educating customers on financial products, and ensuring compliance with regulations. Ideal candidates will have prior experience in customer service with strong attention to detail. This position offers medical benefits, 401(k), vacation, and opportunities for advancement. Flexible hours required, including weekends and holidays.