Group Benefits Associate: Collaborative, Detail-Oriented Pro

OCI Insurance & Financial Services; Omaha (NE); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

On-the-job training

Career mentorship

Job summary

OCI Insurance & Financial Services seeks a proactive Group Account Associate to support the benefits administration team. The role focuses on processing new hires, terminations, enrollment changes, billing issues, and maintaining accurate records, with emphasis on collaboration with agents and carriers.

You'll work in a collaborative in-person environment, learning on the job with mentors, and building relationships across teams while improving processes and data quality.

Qualifications

• Some insurance knowledge is helpful but not required.
• You will collaborate with agents, carriers, and team members.
• Attention to detail and strong communication are essential.

Responsibilities

• Be the Go-To Expert: Collaborate with agents, carriers, and team members to manage and administer group benefits. Your day will be filled with processing new hires, terminations, and handling various enrollment changes.
• Tackle Billing & Enrollment: Resolve billing issues, provide ID cards, and manage address and employee changes. Ensure every detail is spot on!
• Assist & Advise: Help agents navigate policy and employee information and guide them through the policy renewal process—everything from annual surveys to negotiating rate relief and processing plan changes.
• Keep Everything in Check: Maintain up-to-date records, communicate compliance requirements, and ensure smooth data and business communications for agents.
• Build Strong Connections: Create meaningful relationships with agents, carriers, and their staff to foster a collaborative and supportive environment.

Skills

Resourceful Problem-Solver

Organized Multitasker

Excellent Communicator

Education

High school diploma or GED

Job description

OCI Insurance & Financial Services seeks a proactive Group Account Associate to support the benefits administration team. The role focuses on processing new hires, terminations, enrollment changes, billing issues, and maintaining accurate records, with emphasis on collaboration with agents and carriers.

You'll work in a collaborative in-person environment, learning on the job with mentors, and building relationships across teams while improving processes and data quality.