Group Benefits Associate - Training Driven & Collaborative

OCI; Omaha, Northern (NE, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

OCI in Omaha seeks a proactive Group Account Associate to support benefits administration in a collaborative, in-person environment. You will process new hires, terminations, and enrollment changes while ensuring accuracy and clear communication with agents and carriers.

The role emphasizes billing, enrollment support, policy renewals, and data integrity, with on-the-job training and career mentorship. A strong team culture and hands-on learning are highlighted.

Qualifications

• Willingness to learn and adapt with on-the-job training.
• Strong written and verbal communication skills.
• Comfort using Outlook and navigating carrier portals.

Responsibilities

• Be the go-to expert: collaborate with agents, carriers and team members to manage and administer group benefits, including processing new hires and terminations.
• Tackle billing and enrollment: resolve billing issues, provide ID cards, and manage address and employee changes.
• Assist and advise: help agents navigate policy details and guide renewals, rate relief, and plan changes.
• Keep records up-to-date and ensure compliance and clear data for agents.
• Build strong connections with agents, carriers, and staff for a collaborative environment.

Skills

Eager Learner

Team Player

Detail-Oriented

Tech-Savvy

Excellent Communicator

Resourceful Problem-Solver

Organized Multitasker

Education

High school diploma or GED

Tools

Outlook

Job description

OCI in Omaha seeks a proactive Group Account Associate to support benefits administration in a collaborative, in-person environment. You will process new hires, terminations, and enrollment changes while ensuring accuracy and clear communication with agents and carriers.

The role emphasizes billing, enrollment support, policy renewals, and data integrity, with on-the-job training and career mentorship. A strong team culture and hands-on learning are highlighted.