Account Director — Growth, Strategy & Client Partnerships

Arc Worldwide; New York, Northern (NY, KY); Hybrid; USD 121,000 - 194,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

Work Your World program

Job summary

Arc Worldwide, part of Publicis Groupe, is seeking an Account Director to grow and protect key client relationships, drive profitability, and lead cross-functional teams. You will oversee strategy, planning, and performance across multiple portfolios, ensuring client satisfaction and sustained growth.

The role requires senior-level collaboration, strong presentation skills, and a track record of delivering integrated media solutions that align with client goals.

Qualifications

• 8+ years of integrated media experience.
• Experience managing diverse portfolios and leading cross-functional teams.
• Strong written and verbal communication skills, including presentation experience.
• Strong conceptual thinker with the ability to continuously problem solve complex business challenges and service clients.

Responsibilities

• Lead and actively contribute to the account planning process
• Leverage industry, agency, and technical knowledge to align products and services to meet existing and prospective client business needs (beginning to look beyond organic growth)
• Consistently strengthen and add value to clients and actively forge new relationships
• Drive ongoing improvements in client satisfaction by ensuring client needs are heard and actively engaging in solutions and forward-thinking strategies

Skills

Integrated media experience

Cross-functional leadership

Written and verbal communication

Problem solving

Job description

Arc Worldwide, part of Publicis Groupe, is seeking an Account Director to grow and protect key client relationships, drive profitability, and lead cross-functional teams. You will oversee strategy, planning, and performance across multiple portfolios, ensuring client satisfaction and sustained growth.

The role requires senior-level collaboration, strong presentation skills, and a track record of delivering integrated media solutions that align with client goals.