Ground Operations Assistant - Ambient

FreshDirect LLC; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

PTO, Sick Time, Holidays

Medical, Vision, Dental

401(k) with company match

Employee market discounts

Job summary

FreshDirect LLC is seeking a Ground Operations Assistant for the Inbound department in the New York area. The role involves receiving, storing, inventorying, and replenishing products while following good manufacturing practices.

Flexibility to assist in other departments and load trucks is possible. You will use a warehouse management system and RF devices to process deliveries, move stock, and maintain organized reserves.

Qualifications

• Must be comfortable with basic math skills.
• Must be able to read and comprehend in English.
• Must embody and demonstrate company values and culture.

Responsibilities

• Process deliveries quickly and accurately using our warehouse management system and RF guns.
• Move products between reserve locations and pick bins.
• Stock pick bins and reserves based on work assignments.
• Work to or exceed standard rates for activities set forth by the management team.
• Operate manual pallet jacks, U-boats, dollies, and other manual handling equipment.
• Organize and rotate products using FIFO while keeping areas clean and organized.

Skills

English reading comprehension

Basic math skills

Company values & culture

Tools

Warehouse management system

Handheld devices

Powered Industrial Trucks (PIT) experience

Job description

• Location 2 Saint Ann's Avenue,Bronx, NY, 10454,United States
• Base Pay $17.00 - $17.00 / Hour

Description

About Us

At FreshDirect, we are reinventing the grocery experience.

Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.

We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.

It’s grocery shopping reimagined — and we’re just getting started.

If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.

The Role

FreshDirect is currently seeking a Ground Operations Assistant for our Inbound department in the New York area. The Ground Operations Assistant is responsible for receiving, storing, inventorying, and replenishing products while ensuring our good manufacturing practices are being followed. Other responsibilities may include flexibility to work in other departments picking and packing and/or loading trucks.

What You’ll Do

• Processing all deliveries quickly and accurately, using our warehouse management system via RF (Radio Frequency) Guns and computers to complete all required transactions.
• Manually moving products between reserve locations and pick bins.
• Stocking pick bins and reserves with product based on work assignments via our warehouse management system.
• Working to or exceeding standard rates for activities set forth by the management team.
• Ability to use manual pallet jacks, U-boats, dollies, and other manual material handling equipment.
• Organizing and rotating products based on FIFO while keeping work areas clean and organized.
• Must be able to lift 50 pounds.
• In a workday: standing/walking 6-10 hours or more
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• Ability to work in other areas of the business as needed

What you’ll Bring

• Powered Industrial Truck experience a preferred (Forklift; Cherry Picker; Rider Jack; Swing reach; etc.)
• Experience using warehouse management systems and Handheld devices.
• Must be comfortable with basic math skills.
• Must be able to read and comprehend in English.
• Must embody and demonstrate company values and culture

Our Values at FreshDirect

We live these values every day:

A Passion for our customers

Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.

One team, one mission

Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.

Delivering excellence, every time

We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.

Act with integrity

We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what’s right, even when no one is watching.

Make fast, bold decisions

We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.

We love food. Yes, literally all of us.

What You’ll Love About Working Here

• A fast-paced, innovative environment where ideas turn into action
• Opportunities for growth — many of our leaders have risen through the ranks
• Direct impact on how thousands of customers experience food every day

The hourly range for this role is from $17.00 to $17.00. Specific compensation for the role may vary based on many factors including but not limited to candidate experience, and skills.

• Competitive compensation and comprehensive benefits
• PTO, Safe & Sick Time, and Paid Holidays
• Medical, Vision, Dental, and Voluntary Disability coverage
• 401(k) with employer match and Life Insurance
• State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market
• FREE employee shuttle bus service from nearby Subway station
• Training, leadership development, and tuition discount at local colleges
• 20% employee discount on FreshDirect online orders and Brooklyn wine store
• Minimum 50% employee discount at our onsite employee market
• Mobile phone discounts through partnerships with T-Mobile and Verizon
• Gym membership discounts through NYSC

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer.

Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.