Ground Operations Agent: Help Flights Take Off On Time

Southwest Airlines Co.; Boise (ID); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Fly for free on open seats

401(k) company match

Profit-sharing program

Competitive health insurance

First-day health plan enrollment

Job summary

Southwest Airlines Co. in Boise, Idaho seeks an Operations Agent to help flights take off safely and on time at the gate. You will coordinate with ramp and provisioning teams, assist Customers, and ensure flight details like weight and balance are correct.

Expect to work in a unionized setting with shifts including early mornings, late nights, weekends, and holidays. The role offers opportunities to learn and grow within a large, customer-focused airline.

Qualifications

• Two years of airline/military related work experience in ramp/operations/provisioning functions

Responsibilities

• Provides friendly service to internal and external Customers
• Manages ramp/operations coordination to ensure on-time departures
• Coordinates boarding, weight and balance, and flight paperwork
• Operates in gate/airport environments with attention to safety and security
• Adapts to shift work including mornings, nights, weekends, and holidays

Skills

Teamwork

Customer service

Communication

Multi-tasking

Problem solving

Job description

Southwest Airlines Co. in Boise, Idaho seeks an Operations Agent to help flights take off safely and on time at the gate. You will coordinate with ramp and provisioning teams, assist Customers, and ensure flight details like weight and balance are correct.

Expect to work in a unionized setting with shifts including early mornings, late nights, weekends, and holidays. The role offers opportunities to learn and grow within a large, customer-focused airline.