Operations Agent — Ground Support for On-Time Flights

swa; Kansas City (MO); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Fly for free on all Southwest flights,

Company 401(k) matching up to 10%

Profit-sharing eligibility

Competitive health insurance for you &

Job summary

Southwest Airlines is seeking part-time Operations Agents at MCI to help flights take off safely and on time. You’ll assist customers boarding, verify flight details, and coordinate with Ramp, Operations, Provisioning and crews to keep operations smooth.

New hires undergo training and work schedules follow a seniority-based bidding process. This role requires U.S. citizenship or authorization to work in the U.S., and offers benefits and overtime opportunities as described.

Qualifications

• Missouri or Kansas resident eligibility considered.
• No sponsorship for work authorization is available for this role.

Responsibilities

• Provides friendly service and maintains positive relationships with all Customers.
• Works cooperatively to ensure the success of the Company.
• Delivers legendary customer service to boarding customers by coordinating ramp, operations, and aircraft servicing for on-time departures.
• Works in airport offices, gates and jetways; exposed to weather, noise, and fumes; opens/closes stations and informs Dispatch.
• Handles station AMS and radio communications as needed.
• Coordinates loading and unloading of aircraft by monitoring ramp activity.
• Answers station operations' telephones.
• Advises Gate Agents when boarding will begin.
• Prepares dispatch release forms and collects weather reports from Ops Suite for the Crew.
• Arranges

Job description

Southwest Airlines is seeking part-time Operations Agents at MCI to help flights take off safely and on time. You’ll assist customers boarding, verify flight details, and coordinate with Ramp, Operations, Provisioning and crews to keep operations smooth.

New hires undergo training and work schedules follow a seniority-based bidding process. This role requires U.S. citizenship or authorization to work in the U.S., and offers benefits and overtime opportunities as described.