Grocery Store Manager: Customer Service & Growth Leader

kj; Sylvania (GA); On-site; USD 48,000 - 60,000; Full time

Job summary

KJ's Market in Georgia is seeking a Store Manager to lead daily operations, improve customer satisfaction and drive profitable growth across all departments.

You will implement merchandising programs, plan weekly sales themes, recruit and train staff, and ensure in-stock conditions and strong front-end service.

This role requires a bachelor's degree and 3–4 years of progressive supermarket management experience.

Qualifications

• Bachelor's degree and 3–4 years progressive supermarket management experience.

Responsibilities

• Implements and maintains an in-store sales-building culture with weekly sales plans.
• Provides for customer satisfaction and front-end service.
• Accounts for achieving budgeted financial results.
• Protects company assets and conducts weekly manager audits.
• Controls store variable expenses, including wage percent.
• Staffing the store: forecasting, recruitment and training.
• Develops hi-potential and promotable individuals.
• Ensures performance reviews and feedback with staff.
• Trains and develops store management team.
• Maintains sanitation and food safety standards throughout the store.
• Maintains positive store morale and selling culture.
• Communicates effectively with District Manager and staff.
• Ensures compliance with company policies and ALI audits.
• Maintains a safe facility for customers and employees.

Skills

Store management

Budgeting

Staff development

Customer service

Education

Bachelor's degree

Job description

KJ's Market in Georgia is seeking a Store Manager to lead daily operations, improve customer satisfaction and drive profitable growth across all departments.

You will implement merchandising programs, plan weekly sales themes, recruit and train staff, and ensure in-stock conditions and strong front-end service.

This role requires a bachelor's degree and 3–4 years of progressive supermarket management experience.