Grocery Service Manager – Night & Weekend Leader

Hy-Vee, Inc.; Papillion (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Hy-Vee, Inc. in Papillion, Nebraska is seeking a Service Manager in Grocery to lead the customer service function, supervise staff, and ensure prompt, friendly service across the store. You will coordinate schedules, train associates, and reinforce safety and policy compliance in a fast-paced environment.

This role requires night and weekend shifts, strong problem-solving, and a customer-focused mindset. You will work with department managers and report to the Store Director, supporting

Qualifications

• High School or equivalent required.
• Two years or more of similar or related work experience preferred.

Responsibilities

• Provides prompt, friendly customer service and sets a positive example for staff.
• Plans, prepares, and adjusts work schedules; assigns duties and ensures timely completion.
• Trains workers in store policies and procedures; enforces safety and compliance.

Skills

Supervisory

Customer service

Scheduling

Merchandising

Communication

Education

High School or equivalent

Tools

Cash registers

Job description

Hy-Vee, Inc. in Papillion, Nebraska is seeking a Service Manager in Grocery to lead the customer service function, supervise staff, and ensure prompt, friendly service across the store. You will coordinate schedules, train associates, and reinforce safety and policy compliance in a fast-paced environment.

This role requires night and weekend shifts, strong problem-solving, and a customer-focused mindset. You will work with department managers and report to the Store Director, supporting