Grocery Operations Manager

Food Lion; Durham (NC); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Food Lion in Durham, NC is seeking a Grocery Department Manager to lead daily store operations, hire and train department associates, and drive performance to meet sales goals. You will collaborate with a store team to maintain safe, welcoming shopping conditions and ensure product availability.

The role requires strong leadership, customer service, and problem-solving skills. You will manage scheduling, coaching, and compliance with safety policies while upholding Food Lion’s guiding principles

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to lead and direct others.
• Certified Food Safety Manager or able to obtain within 90 days.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise performance and provide ongoing training and formal appraisals for direct reports.
• Daily management of labor and coaching to meet productivity targets.
• Provide leadership to promote a culture aligned with Guiding Principles, Core Values, Vision and Strategy.
• Support achievement of budgeted financial and operating results.
• Ensure a positive customer experience with fast, easy, and friendly service.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service skills

Leadership ability

Education

High school diploma or equivalent

Job description

Food Lion in Durham, NC is seeking a Grocery Department Manager to lead daily store operations, hire and train department associates, and drive performance to meet sales goals. You will collaborate with a store team to maintain safe, welcoming shopping conditions and ensure product availability.

The role requires strong leadership, customer service, and problem-solving skills. You will manage scheduling, coaching, and compliance with safety policies while upholding Food Lion’s guiding principles