Grocery Dept Manager: Store Ops & People Leader

Food Lion; Kinston (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion in Kinston, NC is seeking a Grocery Department Manager to oversee daily store operations, lead department staff, and drive customer satisfaction. The role includes hiring, training, budgeting support, labor management, and maintaining safety and sanitation standards.

Ideal candidates will have strong interpersonal and organizational skills, a customer-service mindset, and the ability to lead a team in a fast-paced grocery environment.

Qualifications

• Excellent interpersonal, organizational, communication and customer service abilities.
• Ability to lead and direct others.
• Strong problem-solving and decision-making skills.
• Willingness to learn multiple tasks and adapt to store operations.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing training and formal performance appraisals.
• Daily management of labor and coaching of associates to meet productivity goals.
• Provide leadership to promote a culture aligned with Food Lion's Guiding Principles and Strategy.
• Support the achievement of budgeted financial and operating results.
• Ensure exceptional customer service and create a positive shopping experience for customers.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Leadership

Education

High school diploma or equivalent

Job description

Food Lion in Kinston, NC is seeking a Grocery Department Manager to oversee daily store operations, lead department staff, and drive customer satisfaction. The role includes hiring, training, budgeting support, labor management, and maintaining safety and sanitation standards.

Ideal candidates will have strong interpersonal and organizational skills, a customer-service mindset, and the ability to lead a team in a fast-paced grocery environment.