Grocery Operations Lead & Staff Coach

Mariano's; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Mariano's in Chicago is seeking a Grocery Clerk Supervisor to plan, organize, train and direct clerks while maximizing store sales. The role models the company values and oversees production, merchandising and customer service related to merchandise sales.

The position requires managing workloads, handling multiple tasks in a fast-paced environment, and using power machinery safely. Weekend and holiday availability is essential.

Qualifications

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information professionally.
• Personal initiative and follow through.

Responsibilities

• Organize work, train and schedule associates to provide prompt courteous service.
• Respond to customer or associate comments, complaints, requests, and questions; be professional at all times.
• Use Computer Assisted Ordering to manage ordering quantities and balance on hand.
• Perform and direct pricing and merchandising; maintain signage, rotation, quality and space allocation.
• Guide associates in merchandising techniques and promotions.
• Implement company policies, especially preventing harassment or discrimination.
• Provide input on department budgets, goals and results to maximize sales and profits.
• Communicate with associates and customers to create a positive impression.
• Maintain equipment and facilities in safe, clean condition per policy.
• Keep floor, shelves and displays clean and sanitary.
• Assist on special projects like inventories, store resets, remodels and promotions.
• Supervise and coach direct reports; conduct performance reviews.

Skills

People management

Organizing workloads

Effective communication

Decision making

Multi-tasking

Team collaboration

Stress management

Safety awareness

Tools

Power machinery

Job description

Mariano's in Chicago is seeking a Grocery Clerk Supervisor to plan, organize, train and direct clerks while maximizing store sales. The role models the company values and oversees production, merchandising and customer service related to merchandise sales.

The position requires managing workloads, handling multiple tasks in a fast-paced environment, and using power machinery safely. Weekend and holiday availability is essential.