Retail Customer Experience Specialist

Mariano's; Westchester (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

Mariano's is seeking team members to deliver outstanding customer service and uphold Kroger-family standards. You will assist in achieving department sales goals, maintain a safe, clean environment, and model core values such as respect, integrity, and inclusion.

This role welcomes part-time or full-time candidates and emphasizes customer satisfaction and teamwork. Join a growing team in the Chicago metro area, with opportunities to grow, comprehensive benefits, and a strong focus on the

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals for the department.
• Monitor established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate respect, honesty, integrity, diversity, inclusion, and safety.
• Maintain a safe and clean environment to encourage repeat visits.

Skills

Customer service

Communication

Retail experience

Job description

Mariano's is seeking team members to deliver outstanding customer service and uphold Kroger-family standards. You will assist in achieving department sales goals, maintain a safe, clean environment, and model core values such as respect, integrity, and inclusion.

This role welcomes part-time or full-time candidates and emphasizes customer satisfaction and teamwork. Join a growing team in the Chicago metro area, with opportunities to grow, comprehensive benefits, and a strong focus on the