Grocery Customer Experience Associate

Mariano's; Wheaton (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Mariano's, part of the Kroger family, is seeking team members in Wheaton, IL to deliver outstanding customer experiences and maintain a safe, clean store. You will assist the department manager in reaching sales and profit goals and monitor quality assurance standards.

We embrace Customer 1st and core values of respect, integrity, and safety. We offer flexible scheduling for part-time or full-time roles, with opportunities for growth, competitive benefits, and a collaborative, welcoming

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition and subtraction).
• Effective communication skills.
• Retail experience is desirable.
• Second language skills are a plus.
• Commitment to teamwork, trust and respect among associates.
• Willingness to learn about products and assist customers.

Responsibilities

• Create outstanding customer experiences through service.
• Maintain a safe, clean environment and support department goals.
• Assist the department manager in achieving sales and profit targets.
• Adhere to Kroger core values and safety guidelines.
• Promote Customer 1st strategy and help associates deliver great service.

Skills

Stress management

Basic math

Communication skills

Retail experience

Second language

Team respect

Customer welcoming

Product knowledge

Suggestive selling

Quality checks

Stocking

Inventory discrepancies

Positivity

Food safety

Safety compliance

Equipment checks

Incident reporting

Security awareness

Job readiness

Job description

Mariano's, part of the Kroger family, is seeking team members in Wheaton, IL to deliver outstanding customer experiences and maintain a safe, clean store. You will assist the department manager in reaching sales and profit goals and monitor quality assurance standards.

We embrace Customer 1st and core values of respect, integrity, and safety. We offer flexible scheduling for part-time or full-time roles, with opportunities for growth, competitive benefits, and a collaborative, welcoming