Grocery & Lead Clerk - Customer Experience & Growth

Kroger; Chicago (IL); Vor Ort; USD 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Healthcare coverage

Flexible scheduling

Counseling services

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Zusammenfassung

Mariano’s in the Chicago area is hiring friendly, customer-focused associates to deliver outstanding service and keep a clean, welcoming store. You’ll assist customers, answer questions, stock shelves and help ensure product freshness.

We value teamwork, safety and accuracy, with flexible part-time or full-time scheduling. No prior experience required beyond 18+ and good math. Training provided and opportunities for growth within the Kroger family.

Qualifikationen

• Must be 18 years or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Aufgaben

• Promote trust and respect among associates with a positive attitude.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with fresh products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Kenntnisse

Customer service

Communication skills

Stress management

Basic math

Jobbeschreibung

Mariano’s in the Chicago area is hiring friendly, customer-focused associates to deliver outstanding service and keep a clean, welcoming store. You’ll assist customers, answer questions, stock shelves and help ensure product freshness.

We value teamwork, safety and accuracy, with flexible part-time or full-time scheduling. No prior experience required beyond 18+ and good math. Training provided and opportunities for growth within the Kroger family.