Meat Department Lead - Customer Focus & Ops

Mariano's; Westmont (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Mariano's is seeking a Meat Department Manager in Westmont, IL to lead the meat department, deliver exceptional customer service, and ensure safety and quality standards. You will supervise daily operations, train staff, and uphold company values while driving sales and shrink control.

The role requires strong leadership, knife skills, and adherence to health regulations. Candidates should be able to handle high-volume periods and maintain a welcoming, helpful store environment.

Qualifications

• Management experience preferred.
• Meat experience required or preferred.

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate Company, department, and job specific information to associates.
• Empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on job performance including inventory, stocking, CAO and participate in their performance appraisal process.
• Create an environment that makes customers feel welcome and valued by answering questions and suggesting products.
• Demonstrate Journeyman Meat Cutter Skills and cut to customers' requests using proper cutting equipment.
• Inform customers of meat specials and offer samples.
• Provide customers with fresh/frozen products in correct portion size to prevent shrink.
• Manage production with the Cutting Tool and minimize shrink.
• Stay current on ads and educate department associates on promotions.
• Maintain merchandising plan and standards.
• Monitor inventory/stocking conditions and flag discrepancies.
• Ensure price integrity on shelf tags and promotions.
• Comply with Country of Origin Labeling.
• Assist in inventory processes as needed.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Inspect equipment and report repairs.
• Report safety risks, accidents, theft or fraud.

Skills

Management experience

Meat experience

Job description

Mariano's is seeking a Meat Department Manager in Westmont, IL to lead the meat department, deliver exceptional customer service, and ensure safety and quality standards. You will supervise daily operations, train staff, and uphold company values while driving sales and shrink control.

The role requires strong leadership, knife skills, and adherence to health regulations. Candidates should be able to handle high-volume periods and maintain a welcoming, helpful store environment.